In this week's podcast, Alexander Phillips and Josh Phegan talk through what to do as you close out an appointment. From market appraisals to listings, never sit wondering what to do next. We'll show you how to close, provide options for follow-up to ensure you're on track to win the listing.

In this week's podcast, Alexander Phillips and Josh Phegan look into what's driving the smashing of auction reserves in inner-city markets, how to generate more stock given low levels of new listings and how to use fear as a motivator to stay consistent in choppy conditions.

What makes a great agent? Consistency. In this week's podcast, Alexander and Josh talk about the importance of drawing on your previous successes when you hit moments of doubt. They discuss the importance of routine, of starting early and learning what it takes to be a great agent. Finally, they review the importance of creating an environment of success by working with a team to drive results.